PC Austin's Technicians
All of our technicians are certified professionals who pride themselves on keeping your business profitable and employees productive. Schedule a visit with one of our professionals at:
1-800-951-4536
Service Plans Will Reduce Costs in Your Business
PC Austin's service plans offer many options to control costs and provide exceptional network managment, infrastructure planning and improved backup process.
Service PlansPC Austin's service plans control costs in your business
Service Included |
Silver |
Gold |
Platinum |
|
General PC Maintenance |
✓ |
✓ |
✓ |
|
On-site Support |
✓ |
✓ |
✓ |
|
Patches and Updates |
✓ |
✓ |
✓ |
|
Monitoring of antivirus Software |
✓ |
✓ |
✓ |
|
IT Purchases decision |
✓ |
✓ |
✓ |
|
System tune-ups |
✓ |
✓ |
✓ |
|
Spyware & malware removal/prevention |
✓ |
✓ |
✓ |
|
Inventory tracking |
✓ |
✓ |
✓ |
|
Software installs |
✓ |
✓ |
✓ |
|
Wireless network security |
✓ |
✓ |
✓ |
|
Printer sharing |
✓ |
✓ |
✓ |
|
Creating user accounts |
✓ |
✓ |
✓ |
|
Hardware Purchase decisions |
✓ |
✓
|
✓ |
|
Equipment Warranty Processing |
✓ |
✓ |
✓ |
|
Performance tuning |
✓ |
✓ |
✓ |
|
User training |
1 Hour |
2 Hours |
3 Hours |
|
Unlimited Help Desk Support |
✓ |
✓ |
||
Server Configurations |
✓ |
✓ |
||
Network share configuration |
✓ |
✓ |
||
Server support |
✓ |
✓ |
||
Firewall Management |
✓ |
✓ |
||
Monitoring of equipment |
✓ |
✓ |
||
Development of Network diagrams |
||||
General Server Maintenance |
✓ |
✓ |
||
Network Monitoring |
✓ |
|||
Remote Computer Repair |
✓ |
|||
IT Budget management |
✓ |
|||
IT Project management |
✓ |
|||
Disaster Recovery Planning |
✓ |
|||
Remote Access Solutions |
||||
Hours included with plan |
5 |
10 |
20 |
|
Monthly Cost |
$300 |
$600 |
$1200 |